Why use Clear Text in an incident?

The “us and them” mentality of the Public Safety community has been in existence forever, or so it seems.

The use of abbreviations, 10 Codes and other terms and jargon came into being as a sort of verbal shorthand for personnel to communicate over the radios.  Departments nationwide had 9-Codes, 10-Codes, 11-Codes, Q-Codes, numerical status codes, etc.

Once radio scanners became popular with the consuming public in the 1980s, our fascination with the radio jargon took off. Suddenly, Public Safety personnel who used to speak the equivalent of a foreign language found themselves surrounded by nerds and gadget-geeks who were as eager to learn what these codes and phrases meant as the archaeologists who discovered the Rosetta Stone were.

And then along came the Incident Command System (ICS), and suddenly Public Service agencies were tossed together in the giant bowl that became known as Incident Management.  They had to talk to each other! And even worse, they had to talk to outsiders! Those VOADs that had always been seated at the kid’s table during meetings.

They had to communicate! But, my codes don’t mean the same as their codes do!  What to do!

Behold, the wonder of Common Terminology and Clear Text! 

The ability to communicate within the Incident Command System structure is absolutely critical. During an incident:

• Communications should use common terms or clear text.


• Do not use radio codes, agency-specific codes, acronyms, or jargon.

The goal is to promote understanding among all parties involved in managing an incident.

What a novel concept.  Once you think about it, it makes perfect sense. But…

Why Plain English?

The following meanings of a common acronym illustrate the importance of using clear text.

EMT = Emergency Medical Treatment
EMT = Emergency Medical Technician
EMT = Emergency Management Team
EMT = Eastern Mediterranean Time (GMT+0200)
EMT = Effective Methods Team
EMT = Effects Management Tool
EMT = El Monte, CA (airport code)
EMT = Electron Microscope Tomography
EMT = Email Money Transfer

Get the point?

This is still anathema to some agencies. These are usually the same agencies who went to scrambled, encrypted radio operations as soon as the general public started listening in on radio scanners. Because, you wouldn’t want the crooks to know where the good guys were having coffee, right?

Through retirement and death, hard-held beliefs are changing, and the secretive little core of “tell them nothing” leadership is disappearing.

Plain english on a Police Radio?  Wow.  Does that mean there might be hope for the CB radio crowd? 10-4 good buddy.

Goodbye ECRV

Today, the ARRL put out a news release stating that the American Red Cross was phasing out their Emergency Communications Response Vehicles.

The American Red Cross has made the decision to phase out and decommission its Emergency Communication Response Vehicles (ECRVs), due to changes in technology, as well as a new satellite system and other factors regarding the vehicle fleet. “Retrofitting the decade-old vehicles with new equipment is not a good use of donated funds, as the long-term strategy is to move to more portable systems,” American Red Cross Disaster Services Technology Manager Keith Robertory, KG4UIR, told the ARRL. “This is consistent with the trends in the telecom and technology industries.”

I worked at NHQ when the concept was first being refined, and I was responsible for all of the vehicle graphics on the prototype.

The ECRVs have served well, and it will be interesting to see what takes their place in the near future.  According to Mr Robertory, “every communication capability of the ECRV already exists — or will soon exist — as a rapidly deployable kit that can be loaded on any vehicle that is owned or rented by the American Red Cross, providing more flexibility in shaping its response to match the disaster.”

And what about the radios and equipment installed in the trucks?  Well, the Red Cross will remove the Amateur Radios from the ECRVs and either roll them into deployable inventory, or provide them to the local chapter to help build local capacity.

“From a radio perspective, the American Red Cross has a variety of different kits for amateur, business and public safety bands covering HF, VHF and UHF with portable radios, mobile units and base stations,” he explained. “Two-way radio remains a valuable tool, providing communications in the initial days or weeks of a disaster, until normal communications is restored. Each American Red Cross chapter should continue with — and improve — the relationship with their local Amateur Radio operators. In a disaster, Amateur Radio will be the fastest deployed radio network because operators already live in the impacted communities.”

Hams who were responsible for staffing the vehicles, and who are now concerned about how this change will affect their ability to serve the Chapter can be assured that opportunities will exist for their expertise. can move into other volunteer rolls within their chapters, 

“This should not be seen as a setback for those radio amateurs who are working with the American Red Cross,” said ARRL Emergency Preparedness Manager Mike Corey, KI1U. “In disaster response, adaptability is critical and keeping up with new technology is essential. This all must be done with a mind toward an effective and efficient response. Amateurs have played an important role in assisting the American Red Cross with their mission and I know we will continue to do so in the future.”

The entire news release can be read here.